Automation
Intelligent process automation
For operations handling large volumes of data, documents or requests.
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BPO · Automation · Software
Your operation, ready to grow
We combine BPO, automation and software to reduce manual work, errors and operating times for SMEs and companies growing with control in Spain and Latin America.
- 18+ years of experience
- ISO 27001
- Operations in 3 countries
Our services
When you need to improve or delegate an operation, we take responsibility for the process, team, controls and outcome. Software may be part of the solution, but the service is measured by how well the operation performs.
BPO
Business Process Outsourcing
For companies that need more operational capacity with SLAs and traceability.
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Audit
Cadastral audits for real-estate portfolios
For servicers, funds and real-estate portfolio managers.
Explore the serviceSuncapital SoftwareSoftware that connects and automates
Explore Suncapital SoftwareSoftware that connects and automates
your operation
Four areas connecting acquisition, digital experience and operations through automation, AI and integrations.
01Discover CRM-Efiteca
CRM and sales automation
Centralize acquisition, conversations, documents and sales activity.
CRM-Efiteca · Efiselect · Sales funnels
02Discover Onboard
Onboard BPM
Capture documents, apply rules, create cases and feed internal systems through a traceable workflow.
Onboard BPM · ERP integrations · Operational platforms
03View Logistics Portal
Intelligent Logistics Portal, websites and digital products
Centralize email, documents, approvals, tracking, third parties and ERP or SharePoint integrations.
Customer portals · Ecommerce · Digital products
04Explore Paycollect
AI, messaging and integrations
Debt collection conversations, messaging and signatures connected to rules, payments, evidence and corporate systems.
Paycollect · Gateways
Companies that already trust Suncapital
Proven experience in operations handling large volumes of data, assets and transactions.
Who we work with
Solutions for high-volume operations
Gain capacity, control and agility across your operations, even as the volume of data, documents and assets grows.
Companies with high-volume processes
Banking, insurance, real estate, logistics and food companies with substantial administrative workloads.
Operations and Technology leaders
Teams that need greater capacity and control without adding organizational complexity.
Real-estate asset managers
Servicers, administrators and portfolio teams managing assets, costs and documentation.
Why trust your operations to Suncapital
We combine operational and technology expertise to transform critical processes with security, integration and measurable results.
Talk to our team
01
Technology and human expertise
We combine technology and operational expertise to create solutions that work in practice.
02
Flexible collaboration
We combine BPO, automation, proprietary platforms and custom software around each need.
03
Measurable results
We define objectives, metrics and expected returns using real data from your operation.
04
ISO 27001 certified security
We protect data and processes with controls tailored to each solution.
05
Frictionless integration
We connect the solution to your current systems to make the most of what already works.
Suncapital in numbers
Proven experience, talent and capacity to manage complex operations at scale.
0118+ yearsmanaging and transforming critical processes.
02150+ professionalsspecialized in technology, consulting and operations.
03300,000 propertiesmanaged through automated processes and tools.
04500,000+ payments a yearmanaged across property-tax operations.
05Presence in 3 countriesSpain, Colombia and Mexico.
Industries
Industry expertise for complex operations
We apply technology and operational expertise in industries where volume, control and traceability directly affect business performance.
01
Real Estate and Servicing
Real-estate portfolio management, REO assets, documentation, taxation and high-volume processes.
Explore Real Estate02
Banking, financial services and insurance
Onboarding, document management, claims, back office and collections with control and traceability.
Explore financial services03
Consumer goods and logistics
Procurement, imports, documentation, reconciliation, incidents and shipment tracking.
Explore logisticsSecurity and quality backed by recognized standards
We protect information and manage every operation through certified security, quality and regulatory compliance controls.
Certification
ISO/IEC 27001 — Information security
A certified management system protecting information, access, risk and operational continuity.
Certification
ISO 9001 — Quality management
Processes focused on continuous improvement, operational control and service quality.
Corporate approval
Bank of Spain
Corporate recognition within the specific scope applicable to Suncapital's operations.
RGPD
Regulatory compliance
General Data Protection Regulation (GDPR)
Personal-data processing based on privacy, security and accountability principles.
Start with your operation
Discover how to improve your operation
Together, we identify improvement opportunities that day-to-day operations can leave out of focus.
- 1You explain the process
- 2We assess it with you
- 3We define the right combination of BPO, automation and software
Request an assessmentYour first assessment session is free and carries no obligation.
What you need to know about BPO, automation and software
Answers to the most common questions before assessing and transforming an operation.
How do I know whether I need BPO, automation or software?+−
Suncapital assesses how the operation is executed and controlled. We can run part of the process through BPO, automate tasks or build software connecting data, teams and decisions. Many projects combine these capabilities.
How is Suncapital different from a traditional consultancy?+−
We do not stop at recommendations. We can support implementation, build the software or run the process through BPO.
Which outcomes can be measured?+−
We can track cycle times, manual workload, errors, rework, capacity, service levels and exception handling. Metrics are agreed before work begins.
How quickly can we expect to see an impact?+−
It depends on the process, integrations and scope. We prioritize a focused, measurable first journey with timing and acceptance criteria based on the real operation.
How does Suncapital protect information?+−
Suncapital operates under an ISO 27001 certified management system. Controls are defined according to the data, architecture and scope of each project.