Automation
Intelligent process automation
We redesign and automate existing processes to reduce manual work, errors and cycle times while retaining control over exceptions.
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Scale your operations without expanding your team
We help companies scale complex operations by combining specialized services with connected software. We can improve or take ownership of a process, build the system behind it, or work across both layers.
Our services
When you need to improve or delegate an operation, we take responsibility for the process, team, controls and outcome. Software may be part of the solution, but the service is measured by how well the operation performs.
BPO
Business Process Outsourcing
We run back-office, document, customer service and administrative processes with defined teams, controls and service levels.
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Audit
Cadastral audits for real-estate portfolios
We review large assets and portfolios to identify cadastral discrepancies, assess their impact and manage potential corrections.
Explore the serviceSuncapital Software
Explore Suncapital SoftwareFrom operational bottleneck to a connected system
Four focused areas connecting acquisition, digital experience, operations, AI and integrations. Our products and projects sit within the capabilities they demonstrate.
01
CRM and sales automation
Connect acquisition, conversations, documents and sales activity in a shared operational view.
Examples
CRM-Efiteca · Efiselect · Sales funnels
Explore this area 02Custom software and platforms
Digitize cases, rules, tasks and data with platforms designed around your operation.
Examples
Onboard BPM · Operational platforms · Integrations
Explore this area 03Websites, portals and digital products
Turn digital journeys into connected, measurable and usable processes.
Examples
Customer portals · Ecommerce · Digital products
Explore this area 04AI, messaging and integrations
Orchestrate conversations, signatures, payments and corporate systems with rules and traceability.
Examples
Paycollect · AI agents · Gateways
Explore this areaCompanies that already trust Suncapital
Organizations across several industries rely on us to improve operations involving large volumes of information, assets or transactions.
Solutions for teams managing high-volume operations
We work with companies whose operations need to scale at the same pace as the business. If you manage documents, complex workflows, integrations or asset portfolios, it is worth identifying where the workload is concentrated today.
Companies with high operational volumes
Real estate, banking, financial services, insurance, logistics and food are industries where administrative workloads can grow very quickly.
Operations, Technology, Logistics, Innovation and Procurement leaders
We work with people who need greater capacity and control without adding unnecessary complexity to their teams.
Real-estate and asset-management leaders
Administrators, servicers and portfolio teams that need to organize assets, costs, documents and real-estate processes.
Technology born from real operations
Our products are not a separate category. They show how we solve acquisition, case management, logistics, conversations and integrations across our four software areas.
CRM and sales automation01
CRM-Efiteca and Efiselect
A shared view of customers and opportunities to coordinate acquisition, conversations, documents and sales activity.
View the CRM areaOperational platforms02
Onboard BPM
Capture documents, apply rules, create cases and feed internal systems through a traceable workflow.
Explore OnboardCustom software03
Intelligent Logistics Portal
Centralize email, documents, approvals, tracking, third parties and ERP or SharePoint integrations.
Explore the portalAI, messaging and integrations04
Paycollect and gateways
Debt collection conversations, messaging and signatures connected to rules, payments, evidence and corporate systems.
View connected solutionsWhy choose Suncapital
Changing a critical process requires understanding how it works before touching it. We combine operational and technology experience to design solutions that can be used, measured and improved over time.
Technology and human expertise
We do more than develop tools: we work with your team to understand the process and confirm that the solution performs in practice.
Flexible engagement models
We can help through operational outsourcing, automation, our own platforms or custom software projects.
Measurable impact from the outset
We define a baseline and the metrics that should improve. Returns, timing and scope are estimated using real operational data.
ISO 27001 certified security
Technical, organizational and contractual controls are tailored to the data, architecture and scope involved.
Integration with your current systems
We prioritize connecting to existing ERP, CRM, core and business tools whenever keeping them creates more value than replacing them.
Focus on measurable outcomes
We agree on what needs to improve and review results using metrics the operation can understand.
Suncapital in numbers
Operational experience, technology capabilities and local presence for complex projects.
18+ yearsmanaging and improving processes and operations.
3 countriesSpain, Colombia and Mexico.
300,000properties managed using automation tools.
150+technology, consulting and operations professionals.
500,000+property-tax-related payments managed each year.
Some of the industries we serve
Our experience is concentrated in industries where processes are complex, data volumes are high and every error can affect cost, service or traceability.
Real Estate and Servicing
Portfolio operations, REO assets, documents, taxation and processes associated with high-volume portfolios.
Banking, Financial Services and Insurance
Onboarding, document management, claims, back office, collections and journeys where evidence and control matter.
Consumer Goods and Logistics
Procurement, imports, logistics documentation, reconciliation, delivery notes, incidents and shipment tracking.
Certifications and compliance
Suncapital operates under ISO 27001 and ISO 9001 certified management systems and holds the corresponding corporate approval from the Bank of Spain.
Approved
Bank of Spain
Security
ISO 27001
Quality
ISO 9001
Data governance
GDPR
Ready to get started?
If your team is constantly firefighting instead of moving the business forward, tell us about the process. We will help you decide whether to redesign it, outsource it, build software or combine several approaches.
Talk to our specialistsFrequently asked questions about our services and software
How do I know whether I need a service or a software solution?+−
If the problem lies in how an operation is executed and controlled, we can redesign, automate or take responsibility for part of it. If you also need a tool connecting data, teams and decisions, we can build or configure the required software. Many projects combine both layers.
What happens during the initial assessment?+−
We examine how the process works, which tasks create the greatest burden and where errors, delays or traceability gaps occur. We then recommend the most suitable direction and identify the information needed to define its scope.
How quickly can we expect to see an impact?+−
It depends on the process, integrations and scope. We prioritize a focused, measurable first journey and agree on timing and acceptance criteria after reviewing the real operation.
Does Suncapital only work with large companies?+−
We mainly work with organizations handling large volumes of information, operations or assets. Fit depends more on process complexity and impact than on company size.
How is Suncapital different from a traditional consultancy?+−
We do not stop at recommendations. We can support implementation, build the software or run the process through BPO.
Do we need to replace all our existing systems?+−
No. We prioritize integration with systems that already hold useful information and work well. Replacement is considered only where it creates clear value.
How does Suncapital protect information?+−
We operate under an ISO 27001 certified management system. Permissions, logging, environments, retention and other controls are defined according to the data, architecture and project scope.
Which outcomes can be measured?+−
Depending on the process, we can track cycle times, manual workload, errors, rework, capacity, service levels and exception handling. Metrics are agreed before work begins.